Watch out for the Skew!

Sometimes I need to remind clients what they can expect from a 360 report.  Any questionnaire or psychometric tool or can only give you a snapshot of what people were thinking at the time they answered the questions.  This should be blindingly obvious, but many of …

I was once running a training session, where the delegates complained bitterly about the temperature of the room; the air conditioning only seemed capable of producing extreme heat or an iced chill. Coats on , coats off…and repeat…I soon realised that more than the  odd cursory’ turn it …

Folk often approach their 360 feedback report with some trepidation, which is understandable. Often there are no surprises, but at other times there can be, for example where there isn’t a culture of co-operation between departments, or relationships aren’t particularly open and honest. 

The one aspect that can strike …

Many of us are programmed to brush off praise, barely letting it enter our psyche. When given some criticism  though, we thoroughly  dissect it, focus a huge amount of energy on thinking about it again and again, often going round in circles. I see it in myself when …

Sometimes it’s my job to help individuals get the best from their 360 feedback reports. Usually it’s a complete pleasure, but every now and then you get someone like Joy who isn’t a Joy!

I was asked to facilitate feedback meetings in an engineering company. Joy managed a small admin team, …