1. Poor performance often overlooked

    Posted in Latest News

    It’s almost impossible for all employees to perform at their best all of the time, but dealing with regular or persistent underperformance is a problem that’s troubled employers for centuries.

    In fact poor work performance is a far more common complaint than misconduct but its often overlooked rather than tackled head …

  2. Performance management a challenge for businesses

    Posted in Latest News

    A study has found that establishing effective performance management remains a challenge for many businesses.

    The Mercer’s 2013 Global Performance Management Survey questioned business leaders at 1,050 organisations in 53 countries.

    It found more than a quarter of organisations in the Europe, Middle East and Africa (EMEA) region have substantially changed their …

  3. Firms failing managers

    Posted in Latest News

    New research has shown more than a third of line managers have not been trained in how to supervise people – creating relationship and culture problems.

    A survey from the Chartered Institute of Personnel and Development (CIPD) revealed that 24% of managers are often forced to put the interests of their …

  4. Handling difficult feedback – a case study

    Posted in Latest News

    Most people find that their 360° feedback report is a positive and enlightening experience often containing better news than they were expecting. But this isn’t always the case. Sometimes the culture of an organisation is not accustomed to open honest feedback and sometimes individuals have a very misguided understanding of …

  5. Be clear on the purpose of 360 degree feedback

    Posted in Latest News

    While 360 degree feedback can be a powerful tool for cultural change in an organisation, a common mistake is to see its implementation as an end goal in itself.

    In many ways this is missing the point entirely as 360 degree feedback is not a solution to performance problems …