1. A lesson from the air conditioning

    Posted in Tips & Best Practice

    I was once running a training session, where the delegates complained bitterly about the temperature of the room; the air conditioning only seemed capable of producing extreme heat or an iced chill. Coats on , coats off…and repeat…I soon realised that more than the  odd cursory’ turn it …

  2. What if my boss scores me badly?

    Posted in Expert Voices, Tips & Best Practice

    Folk often approach their 360 feedback report with some trepidation, which is understandable. Often there are no surprises, but at other times there can be, for example where there isn’t a culture of co-operation between departments, or relationships aren’t particularly open and honest. 

    The one aspect that can strike …

  3. Let’s hear it for strengths!

    Posted in Latest News

    Many of us are programmed to brush off praise, barely letting it enter our psyche. When given some criticism  though, we thoroughly  dissect it, focus a huge amount of energy on thinking about it again and again, often going round in circles. I see it in myself when …

  4. Joy by name and not by nature!

    Posted in Tips & Best Practice

    Sometimes it’s my job to help individuals get the best from their 360 feedback reports. Usually it’s a complete pleasure, but every now and then you get someone like Joy who isn’t a Joy!

    I was asked to facilitate feedback meetings in an engineering company. Joy managed a small admin team, …

  5. When is the right time for 360° feedback?

    Posted in Tips & Best Practice

    This  question comes up often:  “We know we want to run a 360 feedback programme, but we’re not sure when it’s best to do it”. Unfortunately there isn’t ‘a one size fits all’ answer, to a great extent it depends what else is going …

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